Whirlpool 18 cu. ft. SideKicks® All-Freezer with Fast Freeze

We are still awaiting a fix on the ice maker. We were told it was on back order. This is a replacement of a 15 year old same model. Although the outside dimensions are the same we had to restructure the walls so that the door would open fully.

I wish I had listened to all the other reviewers, but I was captured by the look of these in a friend's kitchen and figured there's no way it could be this bad. Like many others, I have designed the kitchen with these specific dimensions, and am stuck on this path. Problem one: The opening measurements in the installation instructions DO NOT include enough space to actually open the door. You can not install the freezer or refrigerator at the end of a run of counters and against a wall. You need to add about 3" of additional clearance. We found this out AFTER installing $10,000 of custom cabinets and $3000 of custom granite.... Problem two: Freezer didn't work from the second I plugged it in. This is of course discovered AFTER installing the ice maker, and AFTER modifying the cupboards, and because of construction delays, 4 months after the unit was delivered. Seller says it's Whirlpool's problem, Tech says it is an internal leak common to the units, and that it is not repairable, Whirpool saying I waited to long, and that their warranty doesn't cover replacement, only repair. We'll see how this ends, but right now, I'm unhappy and don't have a freezer. I also have a trim kit that I can't use, and can't return because I needed three pieces of the kit.

After having units for 3 years and 7 months being told repair was going to be $900. I decided to replace the freezer. To my surprise / disappointment the door does not match my old fridge. Facing having to replace fridge I found with some modifications the old door will fit on the new freezer. It was pretty obvious that the design changes were not needed since mostly cosmetic.

Happy with it so fat

My wife and I recently bought a house and purchased the refrigerator and freezer sidekick combo. Within the first year the refrigerator had to be repaired 2x. Here we are now at year 2.5 and my freezer has now stopped working and the part needed to repair it is discontinued. Luckily a few months back I purchased an extended warranty because the insurance company called me last week to let me know that I am being given about half the value of my freezer back and that I am going to need to purchase a new freezer. We have been very displeased with the Whirlpool sidekicks that we purchased 2.5 years ago to say the least.