LG Electronics LG 55 Inch Class NANO80 AQA series LED 4K UHD Smart webOS 22 w/ ThinQ AI TV

So far I am very happy with my decision to go with LG. The set was easy with one exception....The Owners Manual print is so tiny that I needed to download the instruction from the LG website and increase the size of print. Other than that everything is as expected.....

We recently purchased the 55 Nanocell tv from Costco. On the plus side we are extremely happy with the color and picture. I also connected a LG 2.1 soundbar and am happy with the sound experience. On the minus side the so-called Magic remote is the absolute most frustrating tv control I have ever used. Or should I say attempt to use. The trackball is so touchy as to make it hard to actually stay on point and launch whatever we are trying to watch. The extreme lack of documentation as to how the TV controls work is ridiculous. We have not purchased a new TV for probably 8-10 years and were using Amazon Fire cube and Roku for streaming content. Both of these devices were very straightforward and simple to navigate I cannot say the same for this Magic remote. Once on the main screen trying to locate our apps is an adventure in itself. The streaming devices listed all of OUR apps front and center where choosing and starting one was very easy. The voice control is also a poorly designed feature as when we push the Alexa button it rarely brings up the actual app or channel we were trying to watch. Again more frustration. My older TVs came with a documentation booklet that literally explained every control and facet of the unit. The same for the streaming devices we used. I know companies are trying to cut costs and the controls are probably explained somewhere online but I dont think after spending this kind of money on a new TV I should have to search for something that should be so simple. I have no idea how you would expect older people with little or no internet experience to feel good about purchasing a new TV that they cannot even begin to figure out how to use it. Again an actual printed manual would go along way toward making the TV worth watching with a much simpler interface. For me the Magic remote is probably the worst TV control device I have ever had. Please feel free to advise me as to how stupid I am to not be able to figure out how this thing is supposed to work. The set up alone was so tedious I felt it would be easier to adopt a child with less problems.