Whirlpool 2.3 cu. ft. 24" Compact Washer with Detergent Dosing Aid option

I bought this compact washer about a month ago after moving into a small apartment. Fits perfectly in my downsized laundry room and works really well. Just took some getting used to doing smaller loads.

Piece of junk . Purchased 2 but both are defective

I have been very happy with the result of the washing itself. I feel the clothes are cleaner. I am having a bit of trouble with the on function, sometimes it takes me several attempts to get the machine on.

great small unit, quiet, great cleaning, clothes come out really fresh

Dear Customer Service, I am writing in hopes of getting satisfaction on a recent Whirlpool purchase. On September 23, 2019, I bought a Whirlpool - 2.3 Cu. Ft. 10-Cycle High-Efficiency Compact Front-Loading Washer - White, Model No. WFW5090JW, through an online purchase from Best Buy. (Order number BBY01-805644473544). I shopped for a week and because I needed a 24-inch washer I had few choices. Unfortunately, I did not read the reviews before I bought the $900 machine. I have had pretty much non-stop problems since I bought the washer. The deliverymen/installers from Best Buy were really great guys but were not familiar with the installation process for this model washer. They told me I would have to get a Y hose because there was only one water input connection on the washer. After a trip to the hardware store I realized that advice was wrong—there would be no way to differentiate between hot and cold water with only one hose. I called Whirlpool and was on hold for ten minutes before the woman told me there was no hot water input on the machine—that the washer had a hot water heater in it. She also explained that was the reason I could not use bleach in the washer. Neither of these facts were mentioned in the description of the machine on the Best Buy website. After reading the reviews and many calls to Best Buy and Whirlpool I have believe this washer is made for mobile homes with limited plumbing options. I recently bought a new gas hot water heater and have no interest in using higher-priced electricity to heat my washer water. I regularly use bleach in my laundry and now cannot. The reviews for the washer are troublesome, to say the least. The good news is my washer does not shoe or rattle. The bad news is that the washer hasn’t worked properly since the day I first got it. The power button has to be pushed several times to get the machine to turn on. The hot water is tepid. It took four days for the repairman to come tell me it would take ten days to get the parts to repair the machine. I just spent $20 and two hours at the laundromat. Yesterday’s conversation with Whirlpool resulted in the person telling me “Machines are made by humans and humans make mistakes.” Care counts!