KitchenAid 21 3/4" Countertop Microwave Oven - 1200 Watt

We selected KitchenAid appliances for our new construction home. This microwave is possessed. From the start, when you close the door, 50% of the time it will beep once and the clock will reset to 00:00. Last week, I closed the door after removing an item and the microwave came on, with NO time remaining. I opened the door and closed it again and it started again. On the third try, it did not come on again, whew! On top of that, now the 7, 8, & 9 do not work at all when selected. This microwave is only 1 1/2 years old. My first experience with KitchenAid, but since it is out of warranty, I guess I will be looking for a replacement before this one decides to cook on its own again.

We have been in our new home for 3 years and we are on our third microwave. Replacement have been coordinated nicely, however too many replacements.

Microwave works great. We realized how dependent we are with this. The mechanism to open the door seems hard to push open but okay. The alert beeps after cooking has ended is loud & does not stop even when you open the door is awfully loud. Inside turntable works well for heat distribution. So - all in all - Good Product.

I bought this microwave to replace an existing kitchen aid from 2006 which recently quit working. This one came recommended by our local appliance store. They ordered the microwave along with the installation kit to mount above our oven in the wall. I was immediately dissatisfied with the finished look. It does not have a flush side finish. It is flush on the bottom and top, but the sides leave a huge gap. I assume this gap is for ventilation, however you can see the microwave and even through to the other side of my kitchen. Completely cheap looking! The front even has gaps. I called the appliance company as well as kitchen aid custom service and apparently this is the only kit available and there are none with an aesthetically pleasing look like my original mount. The kitchen aid customer service representative was rude to me and kept shifting the blame to the installer, not the product itself. I wish I had just gone with another brand. We have used kitchen aid appliances faithfully since 2002. Not anymore! Not only am I dissatisfied with the cheap look, poorly designed and I’ll fitted kit, but the microwave is very difficult to OPEN!! I mean my daughter swears it requires magic. Lol! It is a very stiff button to push. Overall, not a happy customer. Maybe fine for countertop, not built in!

This was part of our new house purchase. Fits great in a cabinet to keep it off the countertop. Only negative may be a little small.