LG Appliances 8,000 BTU 115v Through-the-Wall Air Conditioner

This purchase has been a life saver. With the recent extreme heat wave in our area I couldn't be more satisfied with my new in the wall air conditioner. Not only was it super easy to install it's even easier to operate. I often use only the fan. It's a little nosier than I expected but not enough to disturb my sleep. As a matter of fact I find it kind of lulls me to sleep. I haven't received my electric bill since installation, which by the way my Grandson did for me. I'm expecting a lower bill than with my previous years old model. All in all, I would say this is one of the best purchases I've made in a long time. Very, very satisfied. Looks good, too!!!

About six months ago, my wife and I moved into our new house and began to upgrade it to our needs. Our research in Consumer Reports, Wirecutter, Amazon reviews, etc. drew us to LG as a premier vendor of quality, reliable products and we proceeded to purchase a new 65 OLED TV, a washer/dryer pair and, most recently, a through-the-wall air conditioner and metal sleeve for our bedroom. The TV and laundry purchases are installed and working perfectly with no difficulties. The AC is another matter entirely.A through-the wall AC must be installed in a metal sleeve to separate it from the inside of the wall and protect the portion of the device on the outside of the house from damage. Also, the inside of the sleeve must be fitted with several foam insulation strips, a baffle, and shims to direct the airflow and drainage so the machine can work efficiently as designed. To this end, manufacturers provide a detailed owner's manual to provide instructions on the accurate placement of each of these items into the sleeve before the AC can be installed.Unfortunately, the owner's manual is wrong in several places (for example, instructing and illustrating the placement of a 67 foam strip around the entire interior of the sleeve, which is 80 in total inside circumference) and ambiguous or inadequate in explaining other placements. So, I contacted the support folks by phone for clarification. When that proved useless, frustrating and very time-consuming, I tried the email route. After a day or so, they replied by suggesting that I call the dealer from whom I purchased the AC and hire a professional installer.Home Depot (the dealer) directed me to a LG certified repair facility. I called and had a very nice discussion with the owner (we agreed that it wouldn't be worthwhile for him to travel 50 miles to install an AC). It turns out that it also doesn't make sense to send their repair folks back to the factory for instruction on every model of every device that they install, so they get most of the information they need to do the installations FROM THE OWNER'S MANUAL! Basically, they do the installation however they guess is OK and won't lead to a come-back call (how many customers will notice the difference). As long as the appliance works OK and doesn't make odd noises, niceties like Energy Star and other efficiencies can be ignored.I need to re-think LG as my go-to manufacturer.

GREAT PRICE, PERFORMANCE & A QUALITY FEEL ON LG'S THRU-THE-WALLAIR CONDITIONER. EASY TO USE INSTALL KIT TO FIT IT INTO AN OLDER, LARGERSLEEVE. LOOKING FORWARD TO MANY YEARS OF QUIET COOLING

I bought this unit to replace an old loud unit. Worked perfectly over the summer. Next spring, it didnÕt work. Called LG and they arranged for service. They replaced the circuit board and now it works perfectly again.

So I bought this a couple of weeks ago in preparation for the NYC summer and I am happy that I did because this does its job with cooling down the apartment. I found it at a great price (through the wall ACs are really expensive!), and it looks decent in the room - nothing beautiful, but at least it's nondescript and unnoticeable. That is until you turn it on, this thing is LOUD - I honestly just leave it on the full on mode vs. energy saver because when it turns on and off it would wake me up or distract me. The only reason that I am giving this a 3 star review instead of a 1 or a 2 star review, is mostly because it's so affordable (compared to others), and looks halfway decent. I do have the say, the trim kit it comes with helps make it look better. I just wish the vents pointed in better directions and it were a little quieter.