Whirlpool 30-Inch Wide Top Freezer Refrigerator - 18 cu. ft. - White

Bought this product two years ago, the service department has another pending visit, this will be the 11th visit on the "replacement refrigerator(same model)". With no resolution in sight. The refrigerator freezes the items stored in it, procuce, eggs, etc. This model is junk!

I would have given this 5 stars except for the fact that you can't fit a gallon of milk on the door; and the flexi-slide drawer doesn't work on this model

It's good refrigerator but the problem is there's no ice maker on it and there is no Whirlpool sign in front so the people when they look up there is no name for this product

I like this refrigerator very much - and the size, color, and features are perfect. It cools well - and worked fine for almost a year. At the 11-month mark (just as the warranty was about to run out), it began getting noisy and started to make loud "clunking" sounds several times a day. (No, there is no ice maker.) I contacted Whirlpool and they sent a technician. The technician was pleasant: he examined the refrigerator and said he would report the problem and that Whirlpool would contact me.... but THEY NEVER DID. I waited a week and called Whirlpool: they had no record of the problem and sent the same technician. Again, he was kind - but he left after 5 minutes, said he would report the problem again - and that Whirlpool would contact me about a solution.... but again, THEY NEVER DID. I waited another week and called Whirlpool. This time, they sent a new technician (from a different company). He was also pleasant and ran multiple tests - and said he felt the problem was due to inadequate insulation. He stated he would file a Claim with Whirlpool and they would contact me. I waited another week. Whirlpool never contacted me. When I called Whirlpool Customer Service today (7 days later), they said they had no record of his visit and no information about the Claim (despite the fact THEY had scheduled the visit) (and I read them the Claim Number he gave me). They told me to call back (on the same number I had just called) - and schedule a 4th visit (since they had no data from Visit #3). How is this possible? Whirlpool keeps going around and around and around in circles, where they simply send a Technician - put them don't do anything.... and I think they are purposely waiting for my warranty to run out (since they are dragging this out over 4 weeks). I think this is simply cruel - and would like to know who to contact, since each time I call Customer Service, it just goes in an infinite loop... over and over and over again (while the refrigerator just gets louder).

I had to replace my Kitchen Aid refrigerator which I had for over 20 years and decided to change my brand of appliance to Whirlpool because of delivery time. I needed to replace my frig ASAP